REVIEW · MEDEU AND SHYMBULAK TOURS
Private Trip to Medeu Ice Skating Rink and Shymbulak Ski Resort
Mountain air is only 20 minutes from Almaty. This private trip combines Medeu Ice Skating Rink with Shymbulak Ski Resort, giving you a quick route from city streets to the Trans-Ili Alatau mountains. I like the easy private transport and the chance to ride the cable car high above the resort. I also like that the tour includes the Stairs of Health and Medeu’s famous dam, not just a quick resort stop.
The main consideration is the price: $215 per person is a serious outlay, especially if you are not skiing or skating. A past booking problem also led to a missed pickup and an operator apology, so I would confirm the meeting details shortly before departure.
In This Review
- Key points to know before you book
- Why Medeu makes a strong first stop
- The cable car ride changes the scale
- Shymbulak at 2,260 meters
- A seven-hour schedule with useful breathing room
- What the guide can add
- Is $215 per person good value?
- Who will get the most from this trip?
- Practical details that matter on the day
- Should you book the Medeu and Shymbulak tour?
- FAQ
- How long does the Medeu and Shymbulak tour last?
- Is hotel pickup offered?
- Is this a private tour?
- Is the cable car included?
- Are skiing and skating included?
- Are meals included?
- What is the cancellation policy?
Key points to know before you book

- Medeu sits about 20 minutes from Almaty, making this one of the simplest mountain outings from the city.
- The Stairs of Health lead to a large dam, with about 80 minutes set aside for walking and views.
- The cable car connects Medeu with Shymbulak, then continues toward the resort’s third-level station.
- Shymbulak sits at 2,260 meters, surrounded by Tien Shan firs and steep mountain ridges.
- The day lasts about seven hours, including transfers, walking, cable-car rides, and time at the resort.
- This is a private tour, so only your own group takes part, with a guide-driver and air-conditioned minivan.
Why Medeu makes a strong first stop

Medeu is more than a place to hire skates. The alpine rink is famous for its altitude and for the 120 world records set there by elite athletes. That history gives the stop a sense of purpose, even if you visit outside the skating season or choose not to skate.
The rink lies in the Medeu Gorge, around 20 minutes from Almaty. That short drive matters. You do not lose half a day to road travel before reaching the mountains, and you can still return to the city for dinner or an evening walk.
The planned visit lasts from about 10:40 to noon. This is enough time to walk around and climb the Stairs of Health to the top of the dam. You should expect some physical effort here. The name is cheerful, but a long stair climb is still a stair climb, especially at mountain altitude.
I like this part because it gives the morning a bit of texture. You are not simply stepping out of a vehicle, taking a photo, and moving on. You see a piece of Almaty’s sporting identity, then walk toward a major piece of mountain infrastructure. The dam also provides a higher viewpoint over the gorge.
The tour data does not state the exact number of steps or the walking surface. Wear shoes you can use comfortably on stairs and uneven outdoor ground. If you want to skate, remember that skating is not included in the tour price.
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The cable car ride changes the scale
Around noon, you head from Medeu to Shymbulak by cable car. This is one of the strongest parts of the experience because the journey itself becomes part of the sightseeing.
From the gondola, you can take in the shift from the rink and gorge to the higher resort setting. The ride also saves you from treating the mountain road as the main event. You are carried above the route rather than spending the entire transfer looking through a minivan window.
The cable-car ticket is included, along with the vehicle, bottled water, guide-driver, and entrance tickets. That keeps the main cost fairly clear. You are not paying for a private ride and then discovering that the major mountain transport costs extra.
Still, the cable car may not suit everyone. If you dislike heights, this is worth considering before you book. The supplied details do not give the ride length, cabin capacity, or operating conditions, so you should ask the provider about current service if weather or maintenance could affect your plans.
Shymbulak at 2,260 meters

Shymbulak is the larger part of the day, with about three hours scheduled there. The resort is one of the oldest and best-known ski areas in the Zailiysky Alatau, and it sits at 2,260 meters above sea level.
That altitude gives the stop its character. The resort is surrounded by large ridges and slopes covered with Tien Shan firs. You get a very different setting from Medeu, with more open mountain views and a stronger sense of being in the high country.
The plan allows time to walk around Shymbulak and continue by cable car to the third-level station. The description also notes chairlifts reaching Talgar Pass. The important point for you is that the tour does not stop at the first resort level. You travel higher, which gives the mountain portion more value than a simple transfer to a ski village.
You should not read this as a ski lesson or an active snow-sports package. Skiing is not included, and skating is not included. This is primarily a sightseeing trip, with time to walk, ride the lifts, and enjoy the setting.
The resort can also feel more seasonal than Medeu. In winter, Medeu is especially popular with Almaty residents and visitors, while Shymbulak’s appeal changes with snow and operating conditions. The supplied schedule includes the cable-car rides, but it does not promise skiing conditions, snow activities, or a particular view from the upper station.
A seven-hour schedule with useful breathing room
The timing is straightforward:
- 10:00 to 10:40: transfer from Almaty to Medeu
- 10:40 to 12:00: Medeu, the rink area, and the Stairs of Health
- 12:00 to 12:30: cable car to Shymbulak
- 12:30 to 15:00: Shymbulak and the upper cable-car station
- 15:30 to 16:00: return by cable car to the Medeu base station
- 16:00 to 16:40: transfer back to the city
The total experience is about seven hours, although the listed movements add up to a little less. That likely leaves room for boarding, walking between points, and normal delays. I would not schedule a tight evening activity immediately afterward.
The half-hour gap between the end of the Shymbulak visit and the return to Medeu is also worth noting. The schedule gives you a 15:00 finish at the resort and a 15:30 to 16:00 return ride. That may simply be a practical buffer, but you should ask your guide about the exact meeting time once you arrive.
The private format is useful here. Your group is not tied to a large coach or a long list of city pickups. You can ask questions, move at a sensible pace, and use the guide’s help if the cable-car process needs explaining. The vehicle is air-conditioned, and pickup is offered.
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What the guide can add
The strongest personal praise attached to this experience centers on Miras, a guide who also works as an epidemiologist. He was described as articulate and responsive, with a strong grasp of Almaty’s history, architecture, nature, and people.
That range matters on a mountain day. The views are easy to admire on your own, but a good guide can connect Medeu’s sporting importance with the city below and explain why these mountains matter to Almaty. Miras also appears to be the sort of guide who responds well to questions and requests rather than delivering a fixed speech.
You should not assume that Miras will lead every departure. His name comes from one especially positive account, while the provider is SKYWAY. If having him as your guide matters, ask when booking or confirm after you receive your booking confirmation.
The guide-driver arrangement also keeps the day simple. You are not managing separate transport and sightseeing arrangements. Your guide handles the route while you focus on the mountain stops.
Is $215 per person good value?

At $215 per person, this is not a budget outing. The value depends heavily on your group size, your interest in a private day, and how much you want the convenience of included cable-car access.
You are paying for an air-conditioned minivan, bottled water, a guide-driver, entrance tickets, and the cable car. You also get a private experience for your own group. Those inclusions reduce the need to organize several separate pieces yourself.
The price is easier to justify for a small group that wants a dedicated guide and a smooth visit to both Medeu and Shymbulak. It is harder to justify if you only want to see the rink, take a few photos, and return to Almaty quickly.
Meals are not included. The tour lasts through the middle of the day, so plan for that. The supplied information does not specify where you will eat or how long a meal stop might be. You should ask whether there is free time for food at Shymbulak, or make your own plan before leaving the city.
The lack of included skiing and skating is another value point to weigh. If you want to take part in either sport, you will need to arrange and pay for that separately. This package is best judged as a private mountain sightseeing day, not as a sports package.
Who will get the most from this trip?

I would choose this experience if you have limited time in Almaty and want both a cultural sports site and a high mountain resort in one day. It works especially well for a couple, family, or small private group that values direct transport and flexible conversation with a guide.
It also suits people who want mountain scenery without committing to a full day of skiing. The schedule includes walking, cable cars, and viewing points, so you can see the area even if you are not equipped for snow sports.
Families may appreciate the private arrangement, but the Stairs of Health require care with very young children. One past booking involved a 19-month-old child, although that departure failed because nobody arrived for pickup. The operator apologized and said the money would be returned after an account-access problem. That incident was serious, and it is a good reason to confirm your pickup directly rather than relying only on an automated confirmation.
The tour is also a reasonable choice for most people who can manage ordinary walking and stairs. The supplied accessibility information says most participants can take part, and service animals are allowed. It is near public transportation, though pickup is offered.
Practical details that matter on the day
You receive confirmation when you book, and mobile tickets are available. The tour operates daily according to the supplied schedule, with hours shown from midnight to 11:30 p.m. Those broad hours describe the booking window, not the sightseeing schedule, which begins at 10:00 a.m.
Bring clothing suited to changing mountain conditions. The information does not state the weather range or provide a clothing list, so I would avoid relying on city temperatures alone. The mountains around Almaty can feel different from the streets below, particularly when you ride higher toward the third station.
Comfortable footwear is important for the dam climb and resort walking. Bottled water is supplied, but meals are not. If you have mobility concerns, ask about the stairs before booking, since the first major activity involves climbing to the top of the dam.
Free cancellation is available when you cancel at least 24 hours before the local start time. Changes or cancellations made inside that 24-hour period are not accepted for a refund. Keep that deadline in mind, especially if your Almaty plans depend on weather.
Should you book the Medeu and Shymbulak tour?
Book it if you want a convenient private route into the mountains, value a guide, and like the idea of combining Medeu’s record-setting rink with Shymbulak’s cable-car views. The day has a good mix of walking, local sporting history, mountain scenery, and transport that does not require you to organize each part yourself.
I would hesitate if $215 per person feels high, if you mainly want to ski or skate, or if you prefer to explore at your own pace without a guide. Confirm the pickup and ask about current cable-car conditions before departure, especially after the earlier missed-pickup problem.
For a first look at the mountains outside Almaty, this is a well-shaped day. Its best feature is not one single viewpoint. It is the quick change from city to gorge, from historic skating rink to high ski resort, all within a private seven-hour outing.
FAQ
How long does the Medeu and Shymbulak tour last?
The experience lasts about seven hours. The scheduled day runs from a 10:00 a.m. transfer from Almaty to a return to the city around 4:40 p.m.
Is hotel pickup offered?
Pickup is offered, and the experience includes transfer by air-conditioned vehicle or minivan. The exact pickup point should be confirmed when you book.
Is this a private tour?
Yes. Only your own group participates in the activity.
Is the cable car included?
Yes. The package includes the cable car from Medeu to Shymbulak and the ride onward to the third-level station.
Are skiing and skating included?
No. Skiing and skating are not included in the tour price.
Are meals included?
No. Meals are not included.
What is the cancellation policy?
You can cancel at least 24 hours before the experience start time for a full refund. Cancellations or changes made less than 24 hours before the start time are not accepted for a refund.
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